Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company name and business information
• Project requirements and technical specifications
• Payment information (processed securely through third-party providers)
• Communication preferences and correspondence

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and geographic location
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website and search terms used
• Device identifiers and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our IT services and AI automation solutions
• Process your requests, quotes, and service inquiries
• Send you technical updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Improve our website, services, and user experience
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information with:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business:

• Supabase: Database and backend services
• Resend: Email delivery services
• n8n: Workflow automation platform
• Vercel/Hosting Providers: Website hosting and deployment
• Payment Processors: Secure payment processing (when applicable)

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

3.3 Business Transfers

If Dominion X AI Systems is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest (SSL/TLS protocols)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response and data breach notification procedures

5. Florida-Specific Privacy Rights

5.1 Florida Information Protection Act (FIPA) Compliance

In accordance with Florida Statutes § 501.171, we maintain reasonable measures to protect and secure personal information in electronic form. We comply with Florida's data breach notification requirements.

5.2 Data Breach Notification

If we become aware of a breach of security affecting your personal information, we will notify you in accordance with Florida law within 30 days of determination, unless a shorter time is required by law. Notification will be provided by:

• Written notice to your last known mailing address
• Email notification to your last known email address
• Telephone notification if expedient
• Substitute notice if costs exceed $250,000 or affected individuals exceed 500,000

6. Your Privacy Rights

You have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at privacy@dominionxtech.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For detailed information, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Contact Information